Adding In A Score For An "Other" Field


#1

Hi, Nik

I have included “Other” as an answer field. I want to add in a score in the “Sum +” custom field, but the box is greyed out for that answer. Any way to work around it?

I could split the question into two, but I was wanting to limit the number of questions as there are already heaps. :slight_smile:

Thanks, Trudy


#2

@Trudy

Looks you have not selected it as custom field type ‘number’.

A number custom is editable.

Nik


#3

Hi, Nik

Yes, I have got it as a “number” … in the custom field setting anyway. The other answer fields for this particular question allow me to assign a number, but the “Other” field is greyed out so I can’t add in a number there.

It’s the “WHY” question in my Sales Ninja decision tree. Here’s the link again.

https://west-island-digital.leadshook.io/survey/VOISfcQh1M2W6YRYTBd5IJ1I5n4Ng6nPhHVj7Kxj?preview=true

Thanks, Trudy


#4

Hi @Trudy

Sorry I misunderstood the issue.

Please see if this works…

Thanks,
Nik


#5

Thanks, Nik

That should definitely work.

Cheers, Trudy


#6

Yup. Definitely does work :slight_smile: