Problems with transferring leads to AWeber


#1

Hi, Nik

I’m having problems getting LeadsHook to transfer leads over to AWeber.

Whilst problem solving, I have discovered and fixed a number of issues. I’ve mapped (and re-mapped the fields). I’ve removed and reinserted the ESP node within the LH canvas.

However, now, whenever I “retry” to send the leads across I get an error message that says “undefined”. Plus I can’t get LH to download the list of leads.

Here’s the link to the canvas – https://west-island-digital.leadshook.io/survey/opEjYlIUsmlL0ZWL0wGsiN4qAJQARKhwRxTabe0D

I’m sure it’s something silly I have or haven’t done, but I’ve exhausted my list of ways to figure it out (including checking out other things people have tried … )

Cheers, Trudy


#2

Hi @Trudy,

I deleted and added the node again and it worked.

Nik


#3

Thanks, Nik

Maybe there are two separate issues going on here? You’ve fixed one, but the other one is still a problem.

Your email transferred, which is good, but the ones that were captured prior to that have not and I can’t get them to transfer.

Clicking on “retry” just creates that “undefined” error message I mentioned.

Cheers, Trudy


#4

Hi @Trudy,

I think that’s because the ESP was incorrectly setup or something else had gone wrong.

The easiest thing to do is to manually transfer them. Export and import.

Nik


#5

Hi, Nik

Yes, I’ve done that. But it wouldn’t export yesterday either …

Worked today though, so hopefully all good.

Cheers, Trudy


#6

Yes, there was an issue with exports. Got fixed today.