Trouble getting name form fields right


#1

Hi, I’m personalising my decision tree and having a bit of trouble getting it right further into the tree.

On the start page I am wanting their full name {first_name} {last_name} but later on I just want to use their first name. I just seem to get the full name in other questions when I use {first_name} only.

I hope this makes sence.

Thanks,
Christian


#2

Hi Christian_Hunt,

Greetings from LeadsHook.

Please share your decision tree canvas URL, we are happy to take a look and discuss what should be done to display just the first names.

Thanks!


#3

https://bespokeseo.leadshook.io/dt-canvas/16731


#4

Hi @Christian_Hunt

Answered the question via a short video:

Please let me know if you need any further help.

Nik


#5

Thanks Nik, yes you answered my questions. All up and running now. I added it under “information” in the Node Type & Options as you suggested.

Thanks,
Christian