Visitors leaving before receiving tag from start page


#1

Hi,

Anyone know at what stage a visitor is assigned a tag on a particular node?

My first node is a start page with a tag of “StartPage”. So I would expect every visitor to be assigned that tag?

I am finding that about half of the visitors to the DT are not being assigned the “StartPage” tag.

Does this mean they close the page before it has fully loaded?

Thanks.

Jon


#2

Hi @Jonathan_Bowles

I think they are tagged once they move to next node because on a Q&A node, we can’t tag until they click an answer. I’ll get a confirmation for you shortly. Each action increases load time.

Can you provide a good use case for how tags of a start page would be used for users who bounced?

An impression id (system custom field) is generated with each refresh of page.

You can fire a JS event at ‘enter’ to capture each refresh as well.

One of our major focus now is load times. Has a huge impact on conversions.

Nik